(Please make sure you clicked on the Residential menu box above 1st)
When you decide you are ready to move to Courtlands we will work closely with you and/or your family to make all of the necessary arrangements for your admission as smooth as possible. We appreciate that this may be a challenging time, each person’s circumstances will be different, so we make sure we get you know you as well as possible and with your permission may also speak with family or friends so that we can develop a thorough understanding of your care needs and preferences so that with your help we can draw up a personalised care plan which will detail how we can best support and care for you.
We believe that when Courtlands becomes your home, then your family, friends and visitors will feel at home too. Your visitors can visit whenever they wish but we do ask visitors to avoid what we call protected meal times which are 12:00-14:00 and 17:00-18:00 (However if you would like your family with you at mealtimes , perhaps to assist you with eating please feel free to request this.)